Consent at Registration
By tapping "I Agree" or "Register", you explicitly consent to the following:
- These Terms & Conditions, including all disclaimers and limitations of liability.
- Our Privacy Policy, available within the App.
- The collection, processing, and storage of your personal data as described in Section 6.
- Receiving transactional and promotional communications. You may opt out of marketing at any time.
You confirm that you are at least 18 years old, or have legal capacity to enter into binding agreements.
Platform Overview & Role of Mapmark
Mapmark connects two types of users:
- Post Creators — users who list rental properties or job posts (home rent, shop rent, office space, tuition, and more).
- Post Explorers — users who search, view, and respond to those posts.
Mapmark is not a lessor, lessee, agent, broker, or party to any rental transaction. We do not own, inspect, verify, or endorse any property, space, or user. We provide the venue; the agreement is between you and the other party.
No contractual relationship exists between Mapmark and any third-party regarding an actual rental agreement.
User Responsibility for Post Content & Accuracy
You are solely responsible for the accuracy, legality, completeness, and truthfulness of everything you post, including property address, photos, pricing, availability, amenities, legal permissions, and any claim regarding ownership or authority to rent.
Mapmark does not verify post content. If your listing is false or misleading, you bear all legal and financial consequences.
Mapmark does not inspect properties. Reliance on any post is at your own risk. You are responsible for physically inspecting the property, verifying ownership and legal compliance, and requesting documentation from the owner.
You agree to indemnify and hold harmless Mapmark, its affiliates, officers, and employees from any claims, damages, or expenses arising from your posted content, violations of law, or your interactions with other users.
Credits & Payment Terms
Mapmark runs on a prepaid credit system rather than a subscription. Certain actions — publishing a rental post or unlocking/searching contact details on a listing — consume credits from your account balance.
- Credits are purchased in-app; the cost per credit and the minimum purchase amount are set by Mapmark and shown before you pay.
- New accounts may receive a limited number of complimentary credits as a signup reward, at Mapmark's discretion.
- Payments are processed through a third-party payment gateway via a secure checkout redirect. Mapmark does not store your full card, mobile-wallet, or bank account details.
- Purchased credits are non-refundable except where required by law, including where a paid transaction fails to complete.
- Mapmark may update the cost per credit or minimum purchase amount with advance notice via in-app notification or email.
Scope of Mapmark's Liability
Mapmark provides the App "as is" and "as available" — without warranties of merchantability, fitness for a particular purpose, or non-infringement. Mapmark does not guarantee you will find a rental, that any post is accurate, or that any user is trustworthy.
Mapmark is not liable for:
- Direct, indirect, incidental, or consequential damages arising from user interactions, posts, or property visits.
- Failures or delays in App performance due to technical issues or third-party services.
- Acts or omissions of any user, including misrepresentation or failure to honor an agreement.
Mapmark's maximum aggregate liability shall not exceed the total amount you paid for credits in the 6 months before the claim.
Privacy Policy — User Data Protection & Privacy
Mapmark collects and stores personal data only as needed to operate the service: account creation, identity verification, posting and browsing listings, payments, in-app communication, and legal compliance. This includes:
- Account data — your name, phone number (used for OTP-based sign-up and login), present address, gender, profession, and university name (where provided).
- National ID (NID) number — collected from Post Creators to verify the identity of listers before a rental post goes live. This is sensitive government-issued ID data. We use it only for verification, restrict internal access to it, and do not display it publicly or share it with other users. See 6.5 below for how long we keep it and how to have it removed.
- Location data — precise and approximate GPS location, used to place your posts on the map and to show you nearby listings. You can control this through your device's location permission settings.
- Photos — images you choose to upload from your device's photo library, for your profile picture and for rental post listings.
- Listing details — address, division, zilla, upazila/thana, price, availability, and contact number you provide for a post.
- In-app messages — chat messages you exchange with other users through the App are stored on our servers so conversation history is available to both participants. We do not share message content with third parties.
- Transaction data — credit purchase history and amounts paid. Mapmark does not receive or store your full card, mobile-wallet, or bank account details; these are handled directly by the payment gateway.
We use encryption, access controls, and secure servers to protect your data from unauthorized access, alteration, or destruction. All data in transit between the App and our servers is encrypted (HTTPS/TLS).
We do not sell your data. We may share it with service providers acting on our behalf under confidentiality agreements — including our payment gateway (to process credit purchases), our SMS provider (to deliver OTP verification codes), and our cloud storage provider (to host photos and files) — or with law enforcement when legally required. Your NID number is never shared with these providers or with other users.
Request access to, correction of, or deletion of your data by emailing mapmark.info@gmail.com. To permanently delete your account, see our Account Deletion page. Some data may be retained after a deletion request where required by law — see 6.5.
If you use the App outside Bangladesh, your data may be transferred to servers in other countries, subject to applicable data protection laws.
When you request account deletion, we delete or irreversibly anonymize your account data, including your NID number, photos, and chat messages, within 30 days of verifying your request. We may retain limited data for a longer period only where the law requires it — for example, transaction records for tax/financial audit purposes, or records needed to resolve an open dispute or complaint you were party to. Retained records are kept only as long as legally necessary and are not used for any other purpose.
Prohibited Conduct
You agree not to:
- Post false, fraudulent, misleading, or illegal rental listings.
- Use the App for any purpose outside genuine rental marketplace activity.
- Harass, threaten, or defraud other users.
- Scrape, crawl, or copy App content without written permission.
- Violate any applicable law regarding rental properties, housing discrimination, or data privacy.
Violations may result in immediate account suspension or termination without refund.
Termination
Mapmark may suspend or terminate your account at any time, with or without cause, including for violations of these T&Cs. When terminated:
- Your access to posts and subscriptions ends immediately.
- You remain liable for all actions taken before termination.
Dispute Resolution & Governing Law
- Governing law: These T&Cs are governed by the laws of Bangladesh, without regard to conflict-of-laws principles.
- Arbitration: Disputes shall be resolved through binding arbitration in Dhaka — except that either party may seek injunctive relief in court for IP or data security matters.
Modifications to T&Cs
Mapmark may update these Terms from time to time. We will notify you via in-app notification or email at least 7 days before material changes take effect. Continuing to use the App after the effective date means you accept the revised Terms.
Contact Information
For questions, data requests, or legal notices: